Terms & Conditions
Applies to all individuals registering for a class at Be.Pilates
The purchase of a pass or subscription grants access to all group classes at Be.Pilates.
Passes and Subscriptions
The pass or subscription contract is personal and cannot be shared with or transferred to a third party under any circumstances.
​
Age Requirements
The client certifies that they are at least 18 years old. Exceptions may be granted for individuals aged 14 to 17 with parental consent.
Payment
The client agrees to pay for their pass or subscription before attending a class. It is the client’s responsibility to ensure payment is made, even in the case of automatic debits by Be.Pilates. If payment is not made on time, access to the studio will be denied until the outstanding balance is settled. If the invoice remains unpaid after 45 days, the client will be in breach of contract, and the full subscription amount will become immediately due. Subsequently, Be.Pilates will transfer the case to a debt collection agency, which will impose additional, non-reversible fees. Temporary suspension does not entitle the client to an extension of their subscription. Once payment is regularised, access to the studio will be restored. Be.Pilates sends payment reminders via email; failure to receive these emails does not exempt the client from their payment obligations or prevent collection agency fees.
Renewal and Cancellation Terms
Passes for 5, 10, and 20 classes are valid for 3 and 6 months, respectively. Monthly subscriptions have a minimum term of 3 months. After this period, the client may cancel their subscription renewal by sending a written request to contact@bepilates.ch at least one month before the next payment.
Refunds are not available.
An administrative fee of CHF 20 will be charged for any subscription changes.
Extension
A pass extension for 5, 10, or 20 classes may be granted for medical reasons only upon presentation of a medical certificate. The extension must be for a minimum of one month, and the pass will be reactivated at the end of the agreed period.
​
Subscription Transfer
Passes and subscriptions cannot be transferred to a third party.
​
Price Changes
Prices are guaranteed for the duration of the contract. The subscription or pass fee may be revised upon renewal.
​
Class Cancellations
Any class cancelled by Be.Pilates will not be charged to the client. Any class cancelled less than 23 hours before the scheduled start time will be counted as attended. Be.Pilates has a strict non-refund policy for classes cancelled within 23 hours or less before the scheduled start time.
Studio Rules
The client acknowledges having read and agrees to adhere to the following hygiene and safety rules:
• Wear appropriate, clean sportswear
• Wear clean, non-slip socks
• Clean their workout area and equipment after use
• Maintain a pleasant and respectful attitude towards Be.Pilates instructors and other members
​
Lost or Stolen Items
Be.Pilates accepts no responsibility for lost or stolen personal belongings.
Studio Use
The consumption of alcohol, tobacco, or illegal substances is prohibited. Training while under the influence of alcohol is not permitted. It is also forbidden to conduct commercial activities or offer paid services within the studio premises without prior written consent from Be.Pilates.
Termination by Be.Pilates
A pass or subscription may be terminated by Be.Pilates in cases where a client’s attitude or behaviour is deemed inappropriate, disrupts other members, or does not comply with this contract or the studio's internal regulations.
​
Communication
Be.Pilates communicates exclusively via email and declines responsibility if the email address provided is invalid or if emails fail to reach the recipient for any reason.
Health Condition
The client confirms that their physical condition allows them to engage in sports activities without risk to their health, safety, or physical condition.
Insurance
The client confirms that they have taken out an insurance policy covering personal injury in the event of an accident or incident during their training. Be.Pilates shall not be held liable for any incorrect declarations made by the client regarding their physical condition or for any injuries resulting from incapacity, impairment, or any other deterioration of their physical state.
Client Responsibility : The client is responsible for any material or bodily harm they may cause within Be.Pilates and agrees to cover all costs related to such damages upon presentation of an invoice or written declaration
Liability Waiver
The client acknowledges the risks associated with using the facilities at Be.Pilates. It is the client’s responsibility to familiarise themselves with the correct use of the equipment provided. Be.Pilates cannot be held liable for any physical or material damages resulting from non-compliance with safety rules or improper use of equipment or other facilities.
Jurisdiction and Applicable Law
These general terms and conditions, as well as any issues concerning access to Be.Pilates, studio use, and facility usage, are governed exclusively by Swiss law, without regard to conflict of law principles. Any disputes between the client and Be.Pilates regarding these terms and conditions, access to the studio, or facility use fall under the jurisdiction of the ordinary courts where the company's registered office is located.